How we look after your data.

Who we are

Trusted Hands Will Writing Ltd is the data controller for the personal information we collect through trustedhandswillwriting.co.uk.

What we collect

We collect the information you give us when registering, building your will, contacting us or making a payment - including names, contact details, addresses, dates of birth, family details and asset information.

Why we collect it

• To provide our will-writing service to you (contract)
• To meet our legal obligations (legal obligation)
• To keep secure audit records of how your will was created (legitimate interest, compliance)
• To send service updates and, with your consent, marketing

Your rights under UK GDPR

You have the right to access, rectify, erase or restrict the processing of your personal data, and to object or withdraw consent. Contact privacy@trustedhandswillwriting.co.uk.

Cookies

We use essential cookies to keep you logged in and protect against CSRF attacks. Optional analytics cookies are only set if you accept them in our cookie banner.

Retention

We retain will documents and audit logs for at least 7 years after the will is signed, in line with industry practice and legal record-keeping obligations.