Most online will services walk you through writing the will and stop there. Trusted Hands is built differently. From the moment you sign, your will is connected to a Family Vault, an Executor Notification Service, and a secure portal that unlocks for the people you trust when the time comes.
Here is the full journey, end to end.
1. Tell us about you
Answer simple questions about your circumstances. The Smart Will Engine adapts and only asks what's relevant to your situation - no irrelevant clauses, no jargon, no questions that don't apply to you.
2. Name your beneficiaries
Decide who inherits what - specific gifts, residual estate, charity bequests. The Inheritance Preview shows you exactly how it all adds up before you sign.
3. Choose your executor(s)
Appoint up to four people you trust to carry out your wishes, plus named substitutes in case your first choice can't act. This is the moment you start the Trusted Hands legacy system - not just a name on a page, but a relationship the platform will manage on your behalf.
4. Review & complexity check
We highlight any scenarios that may benefit from professional legal advice - foreign assets, business interests, certain blended-family situations and complex trusts.
5. Sign and witness
Guided Witness Mode walks you through the Wills Act 1837 signing requirements: two independent adult witnesses, present at the same time, neither of them a beneficiary. The PDF is ready to print at home.
6. Executors are notified
The moment you finalise your will, the Executor Notification Service emails each appointed executor. They receive a calm, clear explanation of what an executor does, that they've been chosen, and that they'll be contacted via a secure portal when the time comes. They see no documents while you're alive.
7. Store the things they'll need
With the Annual Subscription with Family Vault, add the documents your executors will actually need: insurance policies, deeds, identity papers, financial account references, funeral wishes and letters of wishes. Seven categories. Encrypted at rest, UK-hosted, GDPR-compliant. You stay in control of what's shareable.
8. Keep everything updated as life changes
Marriage, children, new home, change of heart - any of these is a reason to update your will. The subscription lets you re-issue any time, with older versions automatically retired. The vault stays current alongside the will.
9. Your executors know where to go
When the time comes - after a death is confirmed - your executor portal unlocks. The people you appointed log in and find the signed will, the free Executor Pack, a live checklist, the asset register and the documents you chose to share. No drawer-rifling, no guesswork, no missed policies.
"We don't just help you write a will - we help your executors know where to go when the time comes."
That is the difference between a document and a plan.